Pit Boss® Grills Shipping Policy

Shipping Policy:

At Pit Boss®, we are committed to our customers in delivering high-quality products as quickly as possible. Please contact our customer care department via live chat if you have any questions or need help placing an order.

Order Processing:

All orders are processed and shipped within 5 business days of purchase.

Shipping & Transit:

Once your order has shipped, it will take approximately 10-15 business days for delivery due to higher than expected seasonal volume.** This estimation varies depending on the carrier. Orders ship via FedEx, USPS and other various carriers. Depending on the items on the order, items may ship from different warehouses, resulting in differing transit times. Currently, we only offer standard ground shipping. **During peak holiday seasons, we may experience extended processing and shipping times due to increased volume.

Shipping Rates:

The charged shipping rates vary depending on the weight of the items ordered. Shipping rates are calculated during checkout.

Please Note:

Pit Boss only ships to the contiguous United States. We do not ship internationally at this time. Canadian orders must be placed on the Pit Boss Grills Canada website. We do not ship to PO boxes. We do not ship to military addresses (AA, AE, and AP).