Pit Boss® Grills DTC Shipping Policy

Pit Boss® Grills DTC Shipping Policy:

At Pit Boss®, we are committed to our customers in delivering high-quality products as quickly as possible. Please contact our customer care department at (480) 923-9630 or via live chat if you have any questions or need help placing an order.

Order Processing:

All orders are processed and shipped within 3 business days of purchase.

Shipping & Transit:

Once your order has shipped, it will take approximately 3-7 business days for delivery. This estimation varies depending on the carrier. Orders ship via FedEx and via various LTL carriers. Depending on the items on the order, items may ship from different warehouses, resulting in differing transit times. Currently, we only offer standard ground shipping.

Shipping Rates:

The charged shipping rates vary depending on the weight of the items ordered. Shipping rates are calculated during checkout.

Please Note:

Pit Boss only ships to the contiguous United States. We do not ship internationally at this time. Canadian orders must be placed on the Pit Boss Grills Canada website. We do not ship to PO boxes. We do not ship to military addresses (AA, AE, and AP).