Retailer Exclusive
At Pit Boss Grills, we offer our best-in-class warranty not only because we stand behind our quality products but also want the best possible experience for our customers. All of our wood pellet grills are backed by our 5-year warranty. All of our griddles are backed by our 2-year warranty. Our exceptional customer service and best-in-class warranties serve as support to all those who join Pit Boss Nation for a Bigger, Hotter, Heavier outdoor cooking experience.
At Pit Boss®, we are committed to our customers in delivering high quality products as quickly as possible. Please contact our customer care department via live chat if you have any questions or need help placing an order.
Once shipped, orders will take approximately 10-21 business days for delivery.** This estimation varies depending on the carrier. Orders ship via FedEx, USPS and other various carriers. Depending on the items on the order, items may ship from different warehouses, resulting in differing transit times. Currently, we only offer standard ground shipping.
**During peak holiday seasons, we may experience extended processing and shipping times due to increased order volume.
From mouthwatering recipes to monitoring your dishes as they cook, our new Pit Boss App does it all. Simply connect your grill to the app using our proprietary Grill Connect™ technology, which allows you to control your Pit Boss from anywhere, anytime.
