View Cart
Switch to US Store
Find a Dealer
Register Your Grill

Grill Information

  • Think of your wood pellet grill as an extra oven available to bake, roast, grill, sear, smoke or char-grill food. Anything that can be done in your indoor kitchen can be done on your Pit Boss grill.

    Pit Boss wood pellet grills:

    • Are fueled by all natural hardwood pellets. No natural gas or liquid propane needed.
    • Heat like an oven and create a consistent cook throughout.
    • Have an 8-in-1 cooking function: grill, braise, BBQ, char-grill, smoke, sear, bake, roast.
  • The perfect barbecue experience starts with filling your hopper with all natural wood pellets. Turn the dial to “SMOKE” to activate the fan and commence the cooking. A motorized Auger Motor and Metal Auger Shaft deliver the pellets to the burn pot. Adjusting the temperature setting on the “Control Board” sets the speed of the feed, thus the temperature output. This control is fully adjustable, from 170° F to 500° F. The fuel burns in the burn pot, hot and intense. The fly ash is directed downward by the Flame Broiler and can be cleaned out periodically from inside the bottom of the barrel. A closed Flame Broiler protects the food from direct contact with the flame, perfect for smoking meats. An open flame broiler enables “flame-kissing”, ideal for searing steaks.

    The natural smoke flavor produced by the burning pellets, along with the flame broiler and convective cooking process, give food the savory flavor and even cooking that is unique to pellet grills.

  • Charcoal grills use 100% Lump Charcoal as fuel and are extremely versatile. Pit Boss charcoal grills be used for grilling or smoking, and pizzas, bread, pies and cookies can be baked effortlessly inside them. Due to excellent heat retention properties, high temperatures can be achieved and maintained by precise control of airflow via the top and bottom vents. High temperatures are ideal for quickly cooking burgers and sausages, while low heats can cook larger joints over a longer period of time.

  • Pit Boss manufactures 2 types of grill: wood pellet grills and ceramic charcoal grills.

    Pit Boss Wood Pellet Grills:

    • 340, 440 Deluxe.
    • 700FB, 700 Deluxe, 700S, 700SC.
    • 820FB, 820 Deluxe, 820S, 820SC

    Pit Boss Ceramic Series Grills:

    • K22
    • K24.
  • Pit Boss Grills are manufactured in China.

Grill Operation

  • Pit Boss grills generally do not come fully assembled.

  • See our Pit Boss Grills Owners Manual for easy to use, step-by-step instructions. If you are without an owner’s manual, it is available at www.pitboss-grills.com/support

  • A Phillips screwdriver is all you'll need.

  • Pit Boss grills take approximately 30 minutes to assemble.

    1. Start the unit on SMOKE. The auger will run continuously for four minutes and then stop for two minutes while the fire gets established. Keep the lid open until the smoke becomes clear then close the lid. After the two-minute rest, the auger will the start cycling pellets at the P4 rate (See "Understanding the P Setting" in your manual).
    2. When the control is turned up to any other setting the auger feeds continuously until that temperature is reached. When the grill is started on a temperature setting, the burn pot usually ends up getting so full that the fire gets smothered and dies due to a lack of airflow.
  • If the appliance does trip a GFI protected circuit, unplug the igniter connection and plug it back in. If the GFI is still tripping, contact Customer Support at 1-877-303-3134.

  • Once the grill is turned on pellets will begin to be fed immediately. A full flame should ignite within 3-7 minutes. From this point a suitable cooking temperature will be reached in approximately 15-20 minutes.

  • The grill may not be plugged in properly.

    • Ensure the temperature dial is in the OFF position.
    • Ensure all wire connections behind the control board are firmly connected.
    • Ensure the grill is plugged into a working outlet.

     The circuit board fuse may have been tripped.

    • The igniter may be shorting out, or the fuse may have to be manually replaced.

     

    The GFI outlet has been tripped. If the igniter is NOT shorting out:

    • Ensure all wire connections are firmly connected and dry.
    • Ensure GFCI is minimum 15-amp service.
    • Ensure you are NOT using over a 25’ extension cord.

    If there is any visible damage to the wires, please contact our Warranty Department and Customer Support at 1-877-303-3134.

  • Set the unit on SMOKE to start the grill at 170°F - 200°F. 

  • If your grill is not igniting properly, you can perform a quick check to see if the rod is still sticking into the burn pot at least ¼ inch and you should feel warm air blowing when the unit is on. The rod gets hot ½ inch back from the tip, if the rod has been pushed too far back into the tube it will not ignite the pellets.  The rod will only push back if the set screw is not tight enough. For detailed installation instructions for changing your igniter, refer to the Pit Boss Owners Manual at www.pitboss-grills.com/support.

    You will also want to check the wire connection behind the control board. Each wire has a pin on the end that must click into the molex connector to provide a complete connection. If one of the wires in your unit was pushed up against the connector and did not click in, it could have pulled away and broken the connection. You can remove the screws that hold in the control board OR remove the bottom panel of the hopper to access the wiring. The igniter wiring is purple/white on one side and white/white on the other, if you gently pull on the wires at this connector one of them may be loose. I would recommend pushing each wire tightly into the molex plug and reconnecting the plugs to confirm a tight connection is achieved.

    If the wiring and igniter are installed properly and is still cold, your unit will require a new igniter rod.

    1. The probes are reading from different areas so it is normal to see up to a 20* difference.
    2. The probes may need to be washed off with hot soapy water or with steel wool.
    3. On models with chimneys the chimney cap may need to be opened up to create a 1” gap between the chimney and cap.
  • Our grills have a temperature range from 170° F to 500° F. Choose your temperature setting based on how you want to cook your food. Low settings are typically used for smoking and warming, while higher temperatures are used for direct grilling and searing. Start your grill on SMOKE.

  • To sear on a Pit Boss pellet grill ensure the flame broiler (if your model has one) and set the temperature to 500°F.

  • On Pit Boss units that feature the Pit Boss Flame Broiler, slide the Flame Broiler to the open position and set the grill to 350°F or hotter.

  • To set your grill to smoke, close the Flame Broiler and set your control board between 180°F and 225°F. At this temperature sufficient smoke will be generated for hot smoking.

    Note, the 'SMOKE' option on Pit Boss grills is a manual setting that will continuously cycle between feeding pellets and pausing for at a fixed rate. This rate can be adjusted using the 'P' setting. Refer to your owner's manual for detailed instructions on setting the 'P' value on your grill.

  • Grill, bake, roast, barbecue, braise, smoke, char-grill, sear.

  • While cooking, your grill should be closed.

    While starting your grill or reducing the temperature, your grill should be left open.

  • Your Pit Boss Pellet Grill will give you many years of flavorful service with minimum cleaning. An important step is allowing the grill and cooking grids to “Self Clean” by running the grill on HIGH temperature for five to ten minutes after each use.

    When finished cooking on your grill, turn the Temperature Dial to HIGH. Let your grill run for 5 to 10 minutes to go through its normal cleaning method. If you have been preparing meats that are extra greasy, it is a good practice to allow the grill to burn for an extra 10 to 20 minutes. This will reduce the chances of “Flare-Up” while preparing your next savory meal.

    When complete, simply turn the Temperature Dial down to 200 °F position for approximately 5 minutes to allow any excess pellets to burn off. OPEN the lid of your grill and turn control to “OFF”. Your grill will begin its automatic “Shut Down” procedure. The Auger system will stop feeding fuel, the flame will burn itself out, and the combustion / cooling fan will continue to run for a two-minute period. When this procedure is complete, the FAN will turn off.

  • If the grill is being stored outside, use a protective cover to keep moisture out of the hopper.

  • Yes, we recommend that the grills be cleaned every 1-3 uses. Check to make sure there is not a build-up of ash in the burn pot.

    Failure to clean your grill effectively may result in malfunction.

  • Grease

    • Always be sure the grease catch area is clean and free of debris.
    • Check your Grease Bucket. Clean it out as necessary. Keep the type of cooking you do in mind.
    • Periodically clean the grease out of the grease catch areas: the grease drain tube and the interior surface of the grill.
    • Remove any grease or debris build-up on the Flame Broiler, as this can reduce the grease run-off and eventually lead to an unwanted flare-up.
    • NOTE: It is easier to clean of accumulated grease when the grill is warm.
    • BE CAREFUL NOT TO BURN YOURSELF.

    Outside Surfaces

    • Paint and maintaining painted surfaces are not covered under warranty. This is part of the general maintenance and upkeep.
    • DO NOT use oven cleaner, abrasive cleansers or abrasive cleaning pads on the outside grill surfaces.
    • Use warm soapy water to cut the grease.
    • Wipe your grill down with a warm, soapy damp cloth after each use.
    • Using a cover to protect your grill is highly recommended!

    Inside Surfaces

    • Using a long-handled cleaning brush, brass or soft metal, remove any food or build-up from the cooking grids, while they are still warm.
    • Two or three times a year, remove the cooking grids and flame broiler and clean in and around the burn pot area. A shop-vac is handy for this chore. Make sure the grill is COMPLETELY COLD.

Parts Information

  • This digital control is very much the same as the control on your kitchen oven. It is a user-friendly device—the main advantage being its ability to regulate the temperature of the grill for a longer, carefree BBQ experience.

  • Much like your kitchen oven, the ACTUAL temperature does fluctuate up and down depending on weather, the flavor of pellets being used, and the amount of food on the grill.

  • Damaged wires or a burnt out igniter rod may have blown the fuse on the back of the board.

    Remove Control Board and inspect the wires and connections.

    If there is any visible damage to the wires or if the control board will still NOT light up, please contact our Warranty Department and Customer Support at 1-877-303-3134.

  • If the igniter is not functioning properly, you may perform a quick check to see if the rod is still sticking into the burn pot at least ¼ inch and you should feel warm air blowing when the unit is on. The rod gets hot ½ inch back from the tip, if the rod has been pushed too far back into the tube it will not ignite the pellets.  The rod will only push back if the set screw is not tight enough. Please find attached the installation instructions for changing your igniter, you can use these as a guideline to check or reposition your igniter rod. 

    You will also want to check the wire connection behind the control board. Each wire has a pin on the end that must click into the molex connector to provide a complete connection. If one of the wires in your unit was just pushed up against the connector and did not clicked in, it could have pulled away and broken the connection. You can remove the screws that hold in the control board OR remove the bottom panel of the hopper to access the wiring. The igniter wiring is purple/white on one side and white/white on the other. If you gently pull on the wires at this connector, one of them may be loose. Push each wire tightly into the molex plug and reconnecting the plugs to confirm a tight connection is achieved.

    Remove Cooking Grids and Flavor/Grease Tray. Turn unit on and visually inspect the igniter.

    If there is any visible damage to the wires or if the igniter will NOT function properly, please contact our Warranty Department and Customer Support at 1-877-303-3134.

  • First check the burn pot to ensure there is no ash buildup that could be disrupting air flow. Also, remove the bottom hopper panel and confirm that the fan blades are not being blocked by wiring or other debris.

    If the fan is not functioning properly, please contact our Warranty Department and Customer Support at 1-877-303-3134.

  • If your fan is running while your grill is shut “OFF”, it is because the fan remains on for two minutes after the dial is turned “OFF”. This process ensures a clean feed for the next time you grill.

  • The heart of the feed system is a metal auger and high torque auger motor located beneath the hopper on the left side of your grill. The auger feeds pellet fuel from the hopper into the burn pot. The metal auger design helps in maintaining a constant and even feed of the fuel to the fire, resulting in better and consistent temperature control.

  • Sometimes larger chunks of wood may be in your pellet bag. To check your grill for an auger jam:

    1. Unplug the grill, and check for foreign objects in the hopper.
    2. Remove the two screws from the front of the control board.
    3. Remove the four screws from the bottom panel of the hopper, as well as the four screws, on the front and back of the hopper shell, that secure the hopper shell to the barrel.
    4. Feed the control board into the hopper shell and pull the hopper up.
    5. Remove the screw that connects the auger motor to the auger shaft. Also, remove the screw that secures the nylon auger bushing.
    6. Pull the auger completely out of the shaft and clear any debris that had caused a jam.

    If you require further assistance, please contact our Warranty Department and Customer Support at 1-877-303-3134.

  • There is no standard hopper size. The hopper will be 7-14 lbs. depending on the model.

  • For new units featuring the “Cleanout Chute”: unscrew the plug on the back of the hopper. Make sure to use a pail to collect the old pellets. Screw the hopper plug back in and open the hopper lid. Fill the hopper with new wood pellets of your choice.

  • The Flame Broiler is a slide plate on the grease tray below the cooking grids that allows you to control the flame for either direct or indirect grilling. When the plate is slid closed, no flames will “kiss” your food. When it is open, your food is cooked over an open flame.

  • The flame broiler should be used for searing and “flame-kissing” your food.

    It should be closed for baking and smoking purposes.

  • To adjust the flame broiler, remove the cooking grid and slide the plate open or closed, depending on preferred setting.

Accessories Information

  • Technically you do not need a grill cover. However, a cover is recommended to keep your grill protected from natural elements and external pollutants.

  • Pit Boss grill covers are custom-tailored to fit each grill model. To find the appropriate cover, you must know your grill model. For more details, go to pitboss-grills.com/store.

  • All covers come standard in black with white writing.

  • Pit Boss offers six different flavors of spices:

    • Chophouse
    • Hickory Bacon
    • Mandarin Habanero
    • Raspberry Chipotle
    • Sweet Heat Rub & Grill
    • Tennessee Apple Butter
  • All of Pit Boss spices are fat free, gluten free, and have no MSG.

Pellet Information

  • Hardwood pellets are an efficient and natural source of fuel for wood pellet grills. They are used as a premium replacement for natural gas and propane and create a tastefully smoky. They are no thicker than the eraser on the end of a pencil. People who see them for the first time think they look like rabbit food, but there is nothing small about the heat energy or flavor in a wood pellet. These clean burning wood pellets generate about 8200 BTU’s per pound with very little ash (.3lb/40lb bag) and low moisture content (5-7%) and are “carbon neutral”.

  • Barbecue wood pellets are produced in the same manner as wood pellet fuel is produced for home heating, PFI Standard Premium Grade (see pelletheat.org). Pure raw material (sawdust) is pulverized with a hammer-mill and the material is pushed through a die with pressure. As the pellet is forced through the die it is sheared off at a specific maximum length, cooled, screened, vacuumed, and then bagged.

  • Pit Boss All Natural Hardwood Pellets are available through our dealers and distributors.

  • Pellets are the source of fuel for your grill. Fuel the Fire!

  • For premium results, we recommend that you use Pit Boss All Natural Hardwood Pellets.

  • To replace old pellets, unscrew the plug on the back of the hopper. Make sure to use a pail to collect the old pellets. Screw the hopper plug back in and open the hopper lid. Fill the hopper with new wood pellets of your choice.

  • Yes, you may mix pellet blends to create different flavors.

  • We do not recommend the use of heating pellets in a Pit Boss grill.